Frequently Asked Questions

Q - Why do i have to pay P&P on orders less then 20.00 euros?

A- Sorry because of the cost of P&P it is not possible to offer free P&P on small orders, however we only make a small order charge, so you can order just 1 or 2 items if you wish, please see the P&P section for more details

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Q - When will i recieve my order?

A - We aim to despatch all orders same day if ordered by Midday (Monday, Tuesday, Thursday and Friday) for orders received after Midday on Friday or on a Wednesday or at weekends or on national holidays the orders would be sent out the next working day All cards are sent using La Poste, or Colissimo (with La Poste)

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Q - Item is out of stock Pay-Pal says? (We may not have the quantity of items you would like to order)

A - We are sorry but your item is out of stock. Please return to the Cart to lower the quantity or remove this item and make an alternative choice. We do carry a large stock of cards and will do our best to remove an out of stock item as soon as we can. We carry a large selection of cards, but not necessarily large numbers of each card, this is to keep our stock new and to have new designs. Thank you and we trust you understand

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Q - My Paypal account screen is in French- how can I change it?

A - You need to Select / Click "connectez vous" to log into your account. Then in "mon compte" click on "préférences" then in the drop down menu select "plus d'options". On the left side you will see the heading "informations personelles" - click "choix de la langue" and you can then choose english in the drop down menu and then click "enregister". This will now put your paypal account into english.

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Q - Is it safe and secure to use my credit/debit card to pay online on your site? or can i phone you with my card details?

A - All our online payments are securely processed by PayPal who opperate a very high level of security, sorry we cannot take details over the phone. When you go to the checkout you will be automatically directed to PayPal. Here you will be able to pay by credit or debit card or your Pay Pal account if you have one (in any case we would never see your card details).

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Q - Can i pay in another way?

A - Yes you can, you need to first email us your requirements, using the code numbers and description on the site, we can then remove the stock for you, we will then confirm your order and total due, you then need to send us a cheque (From a French Bank Account) made payable to "Barron Lesley" (please post to the address on our Contact Us Page) once we have received your cheque we will post your order to you

A - You can also pay in Cash or Cheque at our house. You will also recieve a 20% discount for collected orders as we save on the postage costs, so why shouldn't you, please just email or phone us with your order, we will prepare it for you and email you directions of how to find us, again a great way if you can make an order with your friends as all standard cards cost from just 80 cents each!

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Q - Are my personal detalis secure?

A - Yes, your details will never be revealed to any third party

 

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